Room participants are disconnected when a participant uses an integration

Affected

Meeting rooms

ResolvedJuly 21, 2021 at 11:31:00 AMUTC
We have confirmation that the issue is now resolved.
MonitoringJuly 21, 2021 at 11:21:00 AMUTC
We have successfully rolled back the faulty deployment and are monitoring that users can now use an integration as expected.
IdentifiedJuly 21, 2021 at 11:12:00 AMUTC
We have identified the issue, which is caused by a recent deployment to our web application.
InvestigatingJuly 21, 2021 at 10:49:00 AMUTC
We are investigating reports of an issue that causes participants to be automatically disconnected from rooms with an error whenever one of the participants uses an integration (including screen sharing).

Whereby - Room participants are disconnected when a participant uses an integration – Incident details