Whereby - Room participants are disconnected when a participant uses an integration – Incident details
All systems operational
Room participants are disconnected when a participant uses an integration
Resolved
Partial outage
Started over 3 years agoLasted 42 minutes
Affected
Meeting rooms
Partial outage from 10:49 AM to 11:31 AM
Updates
Resolved
Resolved
We have confirmation that the issue is now resolved.
Monitoring
Monitoring
We have successfully rolled back the faulty deployment and are monitoring that users can now use an integration as expected.
Identified
Identified
We have identified the issue, which is caused by a recent deployment to our web application.
Investigating
Investigating
We are investigating reports of an issue that causes participants to be automatically disconnected from rooms with an error whenever one of the participants uses an integration (including screen sharing).