Users aren't able to join rooms

Affected

Meeting rooms

ResolvedJuly 08, 2021 at 3:40:00 PMUTC
The issue has now been resolved.
MonitoringJuly 08, 2021 at 3:20:00 PMUTC
We have now implemented a fix to reduce the DBs CPU load.
IdentifiedJuly 08, 2021 at 1:44:00 PMUTC
We have identified that one of our DBs is experiencing an abnormal CPU load and that is degrading the experience of users attempting to join rooms.
InvestigatingJuly 08, 2021 at 1:20:00 PMUTC
We are currently investigating reports of users not being able to join personal and team rooms.

Whereby - Users aren't able to join rooms – Incident details