Users cannot upgrade to Pro - Incident details - Whereby

Started

March 08, 2022 at 5:35:31 PM

Status

Resolved after about 3 hours

Impact

Operational

Affected

whereby.com

Resolved
March 08, 2022 at 8:17:37 PM
Resolved
March 08, 2022 at 8:17:37 PM
We just resolved the issue!
Monitoring
March 08, 2022 at 7:15:43 PM
Monitoring
March 08, 2022 at 7:15:43 PM
We implemented a fix and currently monitoring the result.
Identified
March 08, 2022 at 6:12:48 PM
Identified
March 08, 2022 at 6:12:48 PM
We were able to identify the issue based on a change that was made yesterday. Currently working on a fix.
Investigating
March 08, 2022 at 5:35:31 PM
Investigating
March 08, 2022 at 5:35:31 PM
We’re investigating issues with upgrades to our Pro plan. We detected this issue today (March 8) at 09:00 Central Europe time, and will continue to update the status pending our investigation.

This is just a billing management issue only so your meetings will not be impacted.