Whereby - Users cannot upgrade to Pro – Incident details

Users cannot upgrade to Pro

Resolved
Operational
Started almost 3 years agoLasted about 3 hours

Affected

whereby.com

Operational from 5:35 PM to 8:17 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We were able to identify the issue based on a change that was made yesterday. Currently working on a fix.

  • Investigating
    Investigating

    We’re investigating issues with upgrades to our Pro plan. We detected this issue today (March 8) at 09:00 Central Europe time, and will continue to update the status pending our investigation.

    This is just a billing management issue only so your meetings will not be impacted.