Delays in room insights data refresh – Incident details

Started

March 01, 2023 at 1:41:06 PM

Status

Resolved after 7 days

Impact

Degraded performance

Affected

Admin dashboard

Embedded API

Resolved
March 08, 2023 at 1:41:00 PM
Resolved
March 08, 2023 at 1:41:00 PM
We've updated our data pipeline to properly refresh data as expected and have observed consistent behavior. This issue has been resolved
Identified
March 01, 2023 at 1:41:06 PM
Identified
March 01, 2023 at 1:41:06 PM
We've identified an issue with the process that updates the room insights and session insights accessible from the dashboard and GET endpoints. We're actively working on a fix, but you can expect delays in the datas availability.

Data found in the insights overview section of the dashboard is unaffected.