Whereby - Embedded Room insights dashboard experiencing issues – Incident details

Embedded Room insights dashboard experiencing issues

Resolved
Operational
Started almost 4 years agoLasted about 24 hours

Affected

Admin dashboard

Operational from 12:57 PM to 12:50 PM

Updates
  • Resolved
    UTC
    Resolved

    We’ve verified our fixes implemented yesterday successfully corrected the issue. We increased the capacity of our customer insights system to meet growing demand

  • Monitoring
    UTC
    Monitoring

    After investigation, we've implemented a fix that we believe will resolve the issue. We are monitoring the fix and will provided further informationn

  • Update
    UTC
    Update

    While we investigate the issue, we have paused updates to Customer Insights dashboards. Customer Insights dashboards will update to reflect new data after the investigation is complete. Thanks for your patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.