Whereby-hosted recordings / transcriptions unavailable

Resolved

Operational

Started over 1 year agoFebruary 06, 2025Lasted about 1 hourFebruary 06, 20259:04:0410:02:29 AMUTC

Affected

Meeting rooms

Updates

Resolved
February 06, 2025 at 10:02:29 AMUTC
Resolved
February 06, 2025 at 10:02:29 AMUTC
The affected features are now working as normal
Monitoring
February 06, 2025 at 9:40:09 AMUTC
Monitoring
February 06, 2025 at 9:40:09 AMUTC
Our storage provider has published a fix, which seems like it has solved the issue. We are currently monitoring
Investigating
February 06, 2025 at 9:04:04 AMUTC
Investigating
February 06, 2025 at 9:04:04 AMUTC
It seems like one of our storage providers is experiencing issues, preventing Whereby-hosted recordings and transcriptions from being stored.

Whereby - Whereby-hosted recordings / transcriptions unavailable – Incident details