Service Disruption: Recordings, Captions, and Transcriptions

Resolved

Partial outage

Started 5 months agoFebruary 20, 2026Lasted about 1 hourFebruary 20, 202611:17:44 AM12:10:41 PMUTC

Affected

Meeting rooms

Updates

Resolved
February 20, 2026 at 12:10:41 PMUTC
Resolved
February 20, 2026 at 12:10:41 PMUTC
This incident has been resolved.
Monitoring
February 20, 2026 at 12:09:35 PMUTC
Monitoring
February 20, 2026 at 12:09:35 PMUTC
Whereby-hosted Recordings, Transcriptions, and Captions were unavailable starting 10:47am UTC. Sessions using Whereby-hosted storage that were already in progress at this time may have incomplete Recordings or Transcriptions.
Identified
February 20, 2026 at 12:09:04 PMUTC
Identified
February 20, 2026 at 12:09:04 PMUTC
Investigating
February 20, 2026 at 11:17:44 AMUTC
Investigating
February 20, 2026 at 11:17:44 AMUTC
We are currently investigating this incident.

Whereby - Service Disruption: Recordings, Captions, and Transcriptions – Incident details