We're aware of an issue with delays in insights data updating via the dashboard and endpoint. The root cause has been identified and a temporary fix in place. There will be delays in data refreshing until a permanent fix is in place.

Our developers discovered a bug with how our WebSockets were functioning. The mechanism we have in place to automatically reconnect a user during a temporary disconnect, was not working properly. This may have resulted in users needing to more often refresh their page.

A fix has been deployed and moving forward the issue should be resolved.

We've identified an issue with the process that updates the room insights and session insights accessible from the dashboard and GET endpoints. We're actively working on a fix, but you can expect delays in the datas availability.

Data found in the insights overview section of the dashboard is unaffected.