Whereby - Notice history

All systems operational

Meeting rooms - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Embedded API - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Admin dashboard - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

whereby.com - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Notice history

May 2023

Delays in insight data availability
  • Resolved
    Resolved

    This incident has been resolved and we've observed expected behavior in our insights updating accordingly!

  • Identified
    Identified

    We're aware of an issue with delays in insights data updating via the dashboard and endpoint. The root cause has been identified and a temporary fix in place. There will be delays in data refreshing until a permanent fix is in place.

Apr 2023

No notices reported this month

Mar 2023

WebSocket Disruption
  • Resolved
    Resolved

    Our developers discovered a bug with how our WebSockets were functioning. The mechanism we have in place to automatically reconnect a user during a temporary disconnect, was not working properly. This may have resulted in users needing to more often refresh their page.

    A fix has been deployed and moving forward the issue should be resolved.

Delays in room insights data refresh
  • Resolved
    Resolved

    We've updated our data pipeline to properly refresh data as expected and have observed consistent behavior. This issue has been resolved

  • Identified
    Identified

    We've identified an issue with the process that updates the room insights and session insights accessible from the dashboard and GET endpoints. We're actively working on a fix, but you can expect delays in the datas availability.

    Data found in the insights overview section of the dashboard is unaffected.

Mar 2023 to May 2023

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