Users might experience issues in large rooms (SFU rooms)

Resolved

Degraded performance

Started 2 months ago Lasted about 9 hours

Affected

Meeting rooms

Updates

Resolved
February 22, 2024 at 5:29:00 PM
Resolved
February 22, 2024 at 5:29:00 PM
This incident has been resolved.
Monitoring
February 22, 2024 at 2:18:46 PM
Monitoring
February 22, 2024 at 2:18:46 PM
We have implemented a fix and we are now monitoring it.
Identified
February 22, 2024 at 8:35:00 AM
Identified
February 22, 2024 at 8:35:00 AM
Due to some SFU crashes in Europe, users in this region might temporarily experience issues like black tiles or no audio from the other participants. We are currently working on a fix for the issue.