Meeting rooms
Embedded API
whereby.com
Nov 2022
No notices reported this month
Oct 2022
On October 14 we received an increase in reports of black video frames in meetings. After investigating we linked this issue to a recent deploy, and rolled back the deploy. We are investigating what specifically caused the issue in that deploy, but the black video frames issue has been resolved after rolling back.
Sep 2022
We’ve verified our fixes implemented yesterday successfully corrected the issue. We increased the capacity of our customer insights system to meet growing demand
After investigation, we've implemented a fix that we believe will resolve the issue. We are monitoring the fix and will provided further informationn
While we investigate the issue, we have paused updates to Customer Insights dashboards. Customer Insights dashboards will update to reflect new data after the investigation is complete. Thanks for your patience.
We are currently investigating this incident.
The issue has been identified and resolved, all systems are operational.
Due to unexpected server downtime, users connecting to rooms were experiencing an error.
Sep 2022 to Nov 2022