Whereby - Cloud recording intermittently unavailable for some customers – Incident details

Cloud recording intermittently unavailable for some customers

Resolved
Partial outage
Started over 2 years agoLasted about 1 hour

Affected

Embedded API

Partial outage from 6:33 PM to 7:45 PM

Updates
  • Resolved
    Resolved

    Due to a faulty code deploy, our cloud recording service was temporarily unavailable for some customers. We’ve updated our infrastructure accordingly and service has now resumed

  • Identified
    Identified

    We are actively working on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.