Some customers in APAC regions experiencing connection issues

Resolved
Operational
Started almost 2 years ago Lasted about 14 hours

Affected

Meeting rooms
Embedded API
Admin dashboard
whereby.com
Updates
  • Resolved
    Resolved

    After monitoring and continued improves, the issue has been resolved and normal functionality restored.

  • Monitoring
    Monitoring

    Due to a connection issue with a server partner in the Asian Pacific region, there were issues loading Whereby’s website. We've implemented a workaround, however some customers may experience longer load times when accessing rooms, until the root cause is addressed.

  • Investigating
    Investigating

    We are currently investigating this incident.