Notice history

Sep 2022

Oct 2022

Nov 2022

Sep 2022

Oct 2022

Nov 2022

Sep 2022

Oct 2022

Nov 2022

Sep 2022

Oct 2022

Nov 2022

No notices reported this month

Resolved
October 14, 2022 at 3:47:09 PM
Resolved
October 14, 2022 at 3:47:09 PM
On October 14 we received an increase in reports of black video frames in meetings. After investigating we linked this issue to a recent deploy, and rolled back the deploy. We are investigating what specifically caused the issue in that deploy, but the black video frames issue has been resolved after rolling back.

Resolved
September 27, 2022 at 12:50:57 PM
Resolved
September 27, 2022 at 12:50:57 PM
We’ve verified our fixes implemented yesterday successfully corrected the issue. We increased the capacity of our customer insights system to meet growing demand
Monitoring
September 26, 2022 at 2:50:27 PM
Monitoring
September 26, 2022 at 2:50:27 PM
After investigation, we've implemented a fix that we believe will resolve the issue. We are monitoring the fix and will provided further informationn
Update
September 26, 2022 at 1:34:10 PM
Update
September 26, 2022 at 1:34:10 PM
While we investigate the issue, we have paused updates to Customer Insights dashboards. Customer Insights dashboards will update to reflect new data after the investigation is complete. Thanks for your patience.
Investigating
September 26, 2022 at 12:57:52 PM
Investigating
September 26, 2022 at 12:57:52 PM
We are currently investigating this incident.

Resolved
September 02, 2022 at 8:07:00 PM
Resolved
September 02, 2022 at 8:07:00 PM
The issue has been identified and resolved, all systems are operational.
Investigating
September 02, 2022 at 7:37:00 PM
Investigating
September 02, 2022 at 7:37:00 PM
Due to unexpected server downtime, users connecting to rooms were experiencing an error.

Sep 2022 to Nov 2022

Whereby - Notice history