Whereby - Notice history

All systems operational

Meeting rooms - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 99.99%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Embedded API - Operational

99% - uptime
Feb 2022 · 98.41%Mar · 100.0%Apr · 99.97%

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Feb 2022
Mar 2022
Apr 2022

Admin dashboard - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

whereby.com - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Notice history

Apr 2022

Cloud recording intermittently unavailable
  • Resolved
    Resolved

    After continued monitoring, we've verified that cloud recording functionality is fully restored and the issue resolved.

  • Monitoring
    Monitoring

    We've implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Embed component unavailable
  • Resolved
    Resolved

    Due to a file hosting issue, the embed component legacy host source was temporarily unavailable. The file has been restored and the issue resolved.

  • Monitoring
    Monitoring

    The issue has been identified and implemented a fix. We are currently monitoring the result.

  • Investigating
    Investigating

    Customers using our legacy embed component host URL may be experiencing issues. We are currently investigating this incident.

Mar 2022

Users cannot upgrade to Pro
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We were able to identify the issue based on a change that was made yesterday. Currently working on a fix.

  • Investigating
    Investigating

    We’re investigating issues with upgrades to our Pro plan. We detected this issue today (March 8) at 09:00 Central Europe time, and will continue to update the status pending our investigation.

    This is just a billing management issue only so your meetings will not be impacted.

Embed component unavailable
  • Resolved
    Resolved

    The issue is now solved.

  • Investigating
    Investigating

    The embed component (https://whereby.dev/embed/) is unavailable.

Feb 2022

Webhook disruption
  • Resolved
    Resolved

    The issue is now solved.

  • Identified
    Identified

    The webhook feature is disrupted and no events are being sent to endpoints.

Webhooks for "room.session.ended" events delayed
  • Resolved
    Resolved

    All delayed webhooks have been sent.

  • Monitoring
    Monitoring

    Webhooks that hadn't been sent are gradually being sent now.

  • Update
    Update

    We are currently investigating this incident.

  • Investigating
    Investigating

    Webhooks for "room.session.ended" event types are not being sent.

Feb 2022 to Apr 2022

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