Whereby - Users might experience issues in large rooms (SFU rooms) – Incident details

All systems operational

Users might experience issues in large rooms (SFU rooms)

Resolved
Degraded performance
Started over 2 years agoLasted about 9 hours

Affected

Meeting rooms

Degraded performance from 8:35 AM to 5:29 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have implemented a fix and we are now monitoring it.

  • Identified
    UTC
    Identified

    Due to some SFU crashes in Europe, users in this region might temporarily experience issues like black tiles or no audio from the other participants. We are currently working on a fix for the issue.