primary languages transcriptions and captions are not working

Resolved

Degraded performance

Started 8 months agoNovember 15, 2025Lasted about 1 hour1:00:132:08:41 PMUTC

Affected

Meeting rooms

Updates

Resolved
November 15, 2025 at 2:08:41 PMUTC
Resolved
November 15, 2025 at 2:08:41 PMUTC
The fix has been deployed and the incident has been resolved.
Identified
November 15, 2025 at 1:25:15 PMUTC
Identified
November 15, 2025 at 1:25:15 PMUTC
We have identified an alternative solution until our provider solves the incident on their side. We are currently working on it.
Investigating
November 15, 2025 at 1:00:13 PMUTC
Investigating
November 15, 2025 at 1:00:13 PMUTC
Our third party provider has an incident. We are currently investigating the incident.

Whereby - primary languages transcriptions and captions are not working – Incident details