Whereby - Customer insights (dashboard and api) - degraded performance – Incident details

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Customer insights (dashboard and api) - degraded performance

ResolvedDegraded performance2 hours 1 minute

Affected

Embedded API

Degraded performance from 5:43 PM to 7:45 PM

Admin dashboard

Degraded performance from 5:43 PM to 7:45 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We have cleared out some long-running jobs affecting the performance, monitoring....

  • InvestigatingUTC

    We are currently investigating failed and slow responses from our customer insights api