Cloud recording intermittently unavailable for some customers

Resolved

Partial outage

Started almost 3 years agoLasted about 1 hour

Affected

Embedded API

Updates

Resolved
June 14, 2022 at 7:45:05 PM
Resolved
June 14, 2022 at 7:45:05 PM
Due to a faulty code deploy, our cloud recording service was temporarily unavailable for some customers. We’ve updated our infrastructure accordingly and service has now resumed
Identified
June 14, 2022 at 7:30:28 PM
Identified
June 14, 2022 at 7:30:28 PM
We are actively working on a fix for this incident.
Investigating
June 14, 2022 at 6:33:56 PM
Investigating
June 14, 2022 at 6:33:56 PM
We are currently investigating this incident.

Whereby - Cloud recording intermittently unavailable for some customers – Incident details