We’ve verified our fixes implemented yesterday successfully corrected the issue. We increased the capacity of our customer insights system to meet growing demand

After investigation, we've implemented a fix that we believe will resolve the issue. We are monitoring the fix and will provided further informationn

While we investigate the issue, we have paused updates to Customer Insights dashboards. Customer Insights dashboards will update to reflect new data after the investigation is complete. Thanks for your patience.

The issue has been identified and resolved, all systems are operational.

After monitoring and continued improves, the issue has been resolved and normal functionality restored.

Due to a connection issue with a server partner in the Asian Pacific region, there were issues loading Whereby’s website. We've implemented a workaround, however some customers may experience longer load times when accessing rooms, until the root cause is addressed.