Whereby - Notice history

All systems operational

Meeting rooms - Operational

100% - uptime
Jul 2021 · 99.66%Aug · 100.0%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

Embedded API - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

Admin dashboard - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

whereby.com - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

Notice history

Sep 2021

Webhooks have wrongly formatted payload data
  • Resolved
    Resolved

    This issue is now resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Aug 2021

No notices reported this month

Jul 2021

Room participants are disconnected when a participant uses an integration
  • Resolved
    Resolved

    We have confirmation that the issue is now resolved.

  • Monitoring
    Monitoring

    We have successfully rolled back the faulty deployment and are monitoring that users can now use an integration as expected.

  • Identified
    Identified

    We have identified the issue, which is caused by a recent deployment to our web application.

  • Investigating
    Investigating

    We are investigating reports of an issue that causes participants to be automatically disconnected from rooms with an error whenever one of the participants uses an integration (including screen sharing).

Users aren't able to join rooms
  • Resolved
    Resolved

    The issue has now been resolved.

  • Monitoring
    Monitoring

    We have now implemented a fix to reduce the DBs CPU load.

  • Identified
    Identified

    We have identified that one of our DBs is experiencing an abnormal CPU load and that is degrading the experience of users attempting to join rooms.

  • Investigating
    Investigating

    We are currently investigating reports of users not being able to join personal and team rooms.

Jul 2021 to Sep 2021

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