Whereby - Subscriptions errors at update + issues with new signups – Incident details

All systems operational

Show current status

Subscriptions errors at update + issues with new signups

ResolvedDegraded performance3 hours 18 minutes

Affected

Admin dashboard

Degraded performance from 7:15 AM to 10:33 AM

whereby.com

Degraded performance from 7:15 AM to 10:33 AM

  • ResolvedUTC

    AWS incident was resolved and everything in our service works as expected.

  • IdentifiedUTC

    One of our third party providers was affected by the AWS incident.
    There might be some issues with new signups and some subscriptions might not get properly updated.