After monitoring and continued improves, the issue has been resolved and normal functionality restored.
Due to a connection issue with a server partner in the Asian Pacific region, there were issues loading Whereby’s website. We've implemented a workaround, however some customers may experience longer load times when accessing rooms, until the root cause is addressed.
We are currently investigating this incident.
No notices reported this month
Due to a faulty code deploy, our cloud recording service was temporarily unavailable for some customers. We’ve updated our infrastructure accordingly and service has now resumed
We are actively working on a fix for this incident.
Jun 2022 to Aug 2022