Whereby - Notice history

All systems operational

Meeting rooms - Operational

99.88% uptime
May 2021 · 100.0%Jun · 100.0%Jul · 99.66%

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May 2021
Jun 2021
Jul 2021

Embedded API - Operational

100.0% uptime
May 2021 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2021
Jun 2021
Jul 2021

Admin dashboard - Operational

99.97% uptime
May 2021 · 100.0%Jun · 99.91%Jul · 100.0%

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May 2021
Jun 2021
Jul 2021

whereby.com - Operational

100.0% uptime
May 2021 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2021
Jun 2021
Jul 2021

Notice history

View current status

Jul 2021

Room participants are disconnected when a participant uses an integration
ResolvedPartial outage42 minutes
  • Resolved
    UTC
    Resolved

    We have confirmation that the issue is now resolved.

  • Monitoring
    UTC
    Monitoring

    We have successfully rolled back the faulty deployment and are monitoring that users can now use an integration as expected.

  • Identified
    UTC
    Identified

    We have identified the issue, which is caused by a recent deployment to our web application.

  • Investigating
    UTC
    Investigating

    We are investigating reports of an issue that causes participants to be automatically disconnected from rooms with an error whenever one of the participants uses an integration (including screen sharing).

Users aren't able to join rooms
ResolvedMajor outage2 hours 20 minutes
  • Resolved
    UTC
    Resolved

    The issue has now been resolved.

  • Monitoring
    UTC
    Monitoring

    We have now implemented a fix to reduce the DBs CPU load.

  • Identified
    UTC
    Identified

    We have identified that one of our DBs is experiencing an abnormal CPU load and that is degrading the experience of users attempting to join rooms.

  • Investigating
    UTC
    Investigating

    We are currently investigating reports of users not being able to join personal and team rooms.

Jun 2021

Admin dashboard loads as a blank page
ResolvedMajor outage37 minutes
  • Resolved
    UTC
    Resolved

    The issue is now resolved.

  • Monitoring
    UTC
    Monitoring

    We are rolling back the faulty deployment and monitoring the status of the dashboard.

  • Identified
    UTC
    Identified

    We have identified that the issue is caused by a faulty deploy.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

May 2021

No notices reported this month

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