Whereby - Notice history

All systems operational

Meeting rooms - Operational

100.0% uptime
Feb 2022 · 100.0%Mar · 99.99%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Embedded API - Operational

99.48% uptime
Feb 2022 · 98.41%Mar · 100.0%Apr · 99.97%

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Feb 2022
Mar 2022
Apr 2022

Admin dashboard - Operational

100.0% uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

whereby.com - Operational

100.0% uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Notice history

View current status

Apr 2022

Cloud recording intermittently unavailable
ResolvedDegraded performance6 hours 36 minutes
  • Resolved
    UTC
    Resolved

    After continued monitoring, we've verified that cloud recording functionality is fully restored and the issue resolved.

  • Monitoring
    UTC
    Monitoring

    We've implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Embed component unavailable
ResolvedPartial outage48 minutes
  • Resolved
    UTC
    Resolved

    Due to a file hosting issue, the embed component legacy host source was temporarily unavailable. The file has been restored and the issue resolved.

  • Monitoring
    UTC
    Monitoring

    The issue has been identified and implemented a fix. We are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    Customers using our legacy embed component host URL may be experiencing issues. We are currently investigating this incident.

Mar 2022

Users cannot upgrade to Pro
Resolved2 hours 42 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We were able to identify the issue based on a change that was made yesterday. Currently working on a fix.

  • Investigating
    UTC
    Investigating

    We’re investigating issues with upgrades to our Pro plan. We detected this issue today (March 8) at 09:00 Central Europe time, and will continue to update the status pending our investigation.

    This is just a billing management issue only so your meetings will not be impacted.

Embed component unavailable
ResolvedPartial outage20 minutes
  • Resolved
    UTC
    Resolved

    The issue is now solved.

  • Investigating
    UTC
    Investigating

    The embed component (https://whereby.dev/embed/) is unavailable.

Feb 2022

Webhook disruption
ResolvedMinor outage50 minutes
  • Resolved
    UTC
    Resolved

    The issue is now solved.

  • Identified
    UTC
    Identified

    The webhook feature is disrupted and no events are being sent to endpoints.

Webhooks for "room.session.ended" events delayed
ResolvedPartial outage35 hours 33 minutes
  • Resolved
    UTC
    Resolved

    All delayed webhooks have been sent.

  • Monitoring
    UTC
    Monitoring

    Webhooks that hadn't been sent are gradually being sent now.

  • Update
    UTC
    Update

    We are currently investigating this incident.

  • Investigating
    UTC
    Investigating

    Webhooks for "room.session.ended" event types are not being sent.

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